As long as the damage isn't caused by any misuse or mishandling of an individual, you can send the purchased item back for free repairing within an year of purchase. If you have any questions, please feel more than welcome to contact us at ask@vensart.com. Our team will get back to you as soon as we can.

The second you turn on the dryer, the ions are activated automatically.

Please do keep the filter clean. However, if you fail to do so and are unable to solve it on your own, please do feel free to contact us anytime.